Research note
Production AI agents need an operating model, not only a model choice.
Intellectus uses a repeatable production pattern: define the domain, keep workflow state, connect tools carefully, route review, observe behavior, and iterate from real use.
The six layers
1. Domain model
Represent the objects the team already reasons about: tenders, buyers, campaigns, assets, claims, approvals, and owners.
2. Workflow state
Persist the facts that matter across sessions, not just the last prompt or draft.
3. Tool surface
Give agents controlled actions inside the systems where work happens.
4. Review routing
Escalate strategic, legal, financial, or reputational decisions to people.
5. Observability
Track inputs, decisions, outputs, failures, retries, and user feedback.
6. Iteration loop
Improve the product from real workflow friction rather than isolated prompt experiments.
Product examples
Duke applies this to procurement intelligence. Clara applies this to marketing intelligence. The domains differ, but the production requirements are similar.